X As A Service

The phrase ‘digital transformation’ is among the most used in IT circles this year, and for good reason. As organisations strive to strike back against the Uber and Airbnb-style upstarts, or to stay relevant in a digitised world, the pressure is on to reinvent. The response is changing the IT department’s position in the business.

Who’s Your Phil?

There are moments in meetings that just stick in my mind, and this was one of them. A customer’s IT leadership team was talking about procurement challenges – some familiar, and some unique to their organisation. The IT manager clearly had something particular on his mind, and I wondered what it was, and how I…